Chain Retrieval, a popular service used by crypto holders to recover lost wallet access, has issued a major security alert after identifying a wave of phishing attacks targeting its user base.
These attacks are not your average spam. They’re highly sophisticated, designed to mimic legitimate recovery emails. The goal? Trick users into handing over sensitive wallet information and drain their digital assets—often without them realizing until it’s too late.
The phishing scam hitting major crypto wallets
Chain Retrieval’s system has been helping thousands of users safely regain access to wallets across Ethereum, Solana, BNB Chain, and more. But now, scammers are copying the platform’s legitimate recovery notifications to steal funds from unsuspecting users.
Here’s how it works:
Scammers send emails that look just like real messages from Chain Retrieval. These fake messages claim that a wallet recovery request has been approved. They prompt users to click on a malicious link and enter their seed phrases or private keys on a fake recovery page.
Once the attacker has that info, the wallet is compromised—assets are quickly transferred and vanish into untraceable addresses.
Chain Retrieval stated in its alert:
“These phishing attempts are becoming more targeted. We urge all users to double-check the source of recovery emails and never share private keys.”
How users can stay safe during this alert
In response to the spike in phishing, Chain Retrieval has shared a few critical safety steps:
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Only respond to official emails from the chainretrieval.io domain
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Never click on recovery links unless you personally initiated a request
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Never enter your private keys or seed phrases on any website
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Use 2FA and enable wallet alerts for unusual activity
Chain Retrieval is also rolling out a new email verification system, where users can cross-check any recovery request through the platform before taking action. This feature is set to go live within the week and will be available across all supported blockchains.
Why this matters to every crypto user
Phishing attacks aren’t new—but the level of detail and trust manipulation in these scams is alarming. With billions of dollars in digital assets floating around, crypto wallets have become high-value targets. Chain Retrieval’s new security alert shows just how critical it is to remain vigilant.
The attackers are counting on users to panic and click. By staying calm, checking URLs, and remembering that no legit service ever asks for your seed phrase, you can dodge the scam.
This is a wake-up call for the entire crypto space: security isn’t just a platform’s job—it’s yours too.