Hong Kong, April 2025 – Blockchain recovery firm Chain Retrieval reported a $7 million hack to Hong Kong police. The company vowed to compensate all affected users in full.
The company said hackers used a sophisticated exploit to target one of its internal smart contract systems. The attack temporarily compromised crypto assets linked to pending recovery cases. While investigations continue, Chain Retrieval has launched a full-scale response. It has also promised transparency throughout the process.
Security Breach Hits, Company Promises Full Compensation
The breach happened in early April. Hackers gained unauthorized access to a contract managing crypto assets under recovery. Chain Retrieval identified and contained the incident within hours. However, hackers still stole about $7 million in various cryptocurrencies before the team could lock the system.
Chain Retrieval quickly reported the attack to the Hong Kong Police Force’s Cyber Security and Technology Crime Bureau. The firm committed to working closely with investigators. A spokesperson said forensic experts are now collaborating with law enforcement and blockchain analytics teams to trace the stolen assets.
Despite the financial impact, Chain Retrieval pledged to fully compensate every affected user:
“We built Chain Retrieval on trust. We’re standing by our clients—and every single user impacted by this attack will be made whole.”
The company has already contacted clients whose cases were affected. It continues to share real-time updates through its official support channels.
Platform Audit and Security Overhaul Underway
Chain Retrieval has launched a full security audit. It also hired a third-party cybersecurity firm to strengthen its smart contract infrastructure. While recovery efforts continue, the company has paused all new fund recoveries that require smart contract interaction.
Industry analysts say this level of openness is rare—and welcome.
“Most companies would go silent in a situation like this,” said a blockchain security expert. “But Chain Retrieval’s public reporting and immediate user support shows they take responsibility seriously.”
The breach did not affect the company’s core investigation and recovery operations. These services remain active worldwide.
Known for helping victims retrieve lost or stolen cryptocurrency, Chain Retrieval has grown rapidly in recent months. The company now manages over 10,000 active cases. It works with partners in more than 15 countries.
💬 Lost Crypto? Help Is Still Available
Chain Retrieval continues to assist victims of scams or lost-access cases.
📩 Contact Chain Retrieval
Email – helpdesk@chainretrieval.com
Time is critical—take the first step toward recovery now.