Hong Kong, April 2025 – In a surprising development, blockchain recovery firm Chain Retrieval has reported a $7 million hack to Hong Kong police authorities and vowed to compensate all affected users in full.
The company confirmed that a sophisticated exploit targeted one of its internal smart contract systems, temporarily compromising access to crypto assets linked to pending recovery cases. While investigations are ongoing, Chain Retrieval has already launched a full-scale response and pledged transparency throughout the process.
Security Breach Reported, Users to Receive Full Compensation
The incident reportedly took place in early April and involved unauthorized access to a contract managing crypto assets under recovery. Although the breach was identified and contained within hours, approximately $7 million worth of various cryptocurrencies were stolen before the system could be locked down.
Chain Retrieval wasted no time reporting the attack to the Hong Kong Police Force’s Cyber Security and Technology Crime Bureau, stating it will cooperate fully with the investigation. A spokesperson confirmed that a team of forensic experts is working alongside law enforcement and blockchain analytics firms to trace the stolen assets.
Despite the significant financial impact, Chain Retrieval has promised to fully compensate all affected users, stating:
“We built Chain Retrieval on trust. We’re standing by our clients—and every single user impacted by this attack will be made whole.”
The firm has already begun reaching out to clients whose cases were affected and is providing real-time updates through its official support channels.
Platform Audit, Security Overhaul Now Underway
Chain Retrieval has also initiated a comprehensive security audit, engaging a third-party cybersecurity firm to assess and reinforce its smart contract infrastructure. While the recovery process is in progress, the platform has temporarily paused all new fund recoveries involving smart contract interaction.
Industry analysts say this level of transparency is rare—and welcome.
“Most companies would go silent in a situation like this,” said a blockchain security expert. “But Chain Retrieval’s public reporting and immediate user support shows they’re serious about responsibility.”
The breach has not affected the company’s core investigation and recovery operations, which continue for other cases globally.
Chain Retrieval, known for helping victims recover lost or stolen crypto, has seen significant growth in recent months. With over 10,000 active cases and partnerships in more than 15 countries, it’s considered one of the leading crypto recovery services in the space.
💬 Lost Crypto? Help Is Still Available
Despite the setback, Chain Retrieval is continuing to assist users who have been scammed or lost access to their cryptocurrency.
If you’ve been a victim of a crypto scam, you can still report your case and begin the recovery process.
📩 Contact Chain Retrieval:
Email – helpdesk@chainretrieval.com
Time is critical—don’t wait to take the first step toward recovery.